It is an oven bake modeling material composed of polymers, resins, coloring agents and fillers. Not a natural clay, it is man-made from a plastic, polyvinyl chloride (PVC) base. The tiny pieces of plastic in it melt and mold together once baked, creating a strong yet flexible bond. It is also Non-Toxic.

Yes! Just like any other predominantly plastic material, polymer clay is waterproof and can be cleaned by washing with soap and water. For extra dirty tags you can scrub with a toothbrush!

Absolutely yes! Email us or DM us on Instagram and we're excited to make your dream come true!

You can add one phone number to the back of the tag, but please note that some smaller tags may not have enough space. Be sure to read the product description before purchasing.

Generally our production times are around 3-4 weeks, however with larger releases may become longer. This does not include shipping time which is 4-5 days for USPS ground advantage, 2-3 days for USPS priority, and 14-21 days international. Please check our Bio on our Instagram for more accurate updates on production times.

I cannot replace lost, stolen or chewed tags. Please make sure to only use one ring attachment to avoid your dog being able to reach their tag. As for broken tags, please message me on instagram as every situation is different. Your tags should not be breaking as polymer clay is a durable flexible medium once cured.

At this time, we accept payments via Zelle and Venmo. Payment instructions will be provided during checkout. Please ensure payment is completed within 30 minutes to confirm your order.

We are actively working on expanding our payment options to include additional methods for your convenience.